SuprPost support
Contact support
Email support@suprpo.st for help with SuprPost. If you can sign in, include the workspace name and the affected social platform so we can locate the right context.
You can also open SuprPost to review account connections, post status, and publishing errors before contacting us.
What we can help with
- Connecting or reconnecting a supported social account.
- Drafting, scheduling, publishing, rescheduling, or troubleshooting a post.
- Media uploads, platform-specific validation, and failed destinations.
- SuprPost API, webhooks, and MCP connections used by AI assistants.
- Workspace access, account settings, billing questions, and data requests.
Include useful details
To help us investigate, include:
- The email address on your SuprPost account.
- The workspace name, social platform, and approximate time of the issue.
- The post ID or a screenshot of the error, when available.
- What you expected to happen and what happened instead.
Never send passwords, social-network access tokens, API keys, OAuth codes, or one-time verification codes. SuprPost support will not ask for them.
Privacy and account data
Read our Privacy Policy to understand how SuprPost handles data. To remove connected accounts or request deletion, follow the Data Deletion Instructions.
Using SuprPost with an AI assistant
SuprPost uses its existing OAuth flow for MCP connections. Sign in to SuprPost, review the requested permissions, and approve only the access you want to grant. See the MCP connection guide for setup details.