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Terms of Service

Last updated: October 8, 2026

1. About these Terms

SuprPost (“we”, “us”, or “our”) provides tools for scheduling and publishing social media posts.

These Terms of Service (“Terms”) are a binding agreement between you and us and govern your use of the SuprPost web app, its REST API, its MCP server for AI assistants, and related services (together, the “Service”). By creating an account, starting a trial, subscribing or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of an organization, you confirm you are authorized to accept these Terms for it, and “you” includes that organization.

2. Eligibility and your account

You must be at least 18 years old and able to form a binding contract to use the Service. You sign in with a Google account; you are responsible for keeping that account secure and for everything that happens under your SuprPost account, including actions taken with your API keys and by AI assistants you connect. Tell us promptly at support@suprpo.st if you believe your account has been accessed without permission. Contact us if you need help securing your account.

Your content is organized into workspaces. The owner of a workspace controls it and its subscription, decides who is invited and with which role, and is responsible for the members they invite. Posts, media and connected accounts created in a workspace belong to that workspace and stay with it if a member leaves or deletes their own SuprPost account.

3. Free trial

New accounts can start a 7-day free trial of a plan without entering payment details. During the trial you get that plan’s features and limits. Because no payment method is collected, the trial never turns into a paid subscription on its own: when it ends, the app (apart from Account settings) is paused until you subscribe, and your content is retained. One trial is available per account. If you subscribe before the trial ends, the paid period — and its charge — starts at checkout, and the remaining trial days are not added to it.

4. Subscriptions, renewal and payment

  • Plans and prices. Paid plans are billed monthly or yearly at the price shown on the Plans page and at checkout. Plan limits (such as connected accounts and workspace users) are part of each plan.
  • Merchant of record. Checkout, payment and invoicing are handled by Polar (polar.sh), which acts as the merchant of record and payment processor for your purchase and calculates and collects any applicable sales tax or VAT. Your payment is also subject to Polar’s terms. We never receive or store your full card details.
  • Automatic renewal. Subscriptions renew automatically at the end of each billing period, and the payment method on file is charged the then-current price, until you cancel.
  • Plan changes. Upgrades and other plan changes made from Account settings apply to your existing subscription immediately and are charged to the payment method on file; the amount and timing are shown for you to confirm before anything is charged.
  • Cancellation. You can cancel at any time from Account settings → Billing → Manage billing. Cancellation stops the next renewal; you keep access until the end of the period you have already paid for. Deleting your SuprPost account cancels any paid subscription immediately.
  • Failed payments. If a renewal payment fails, access continues for 7 days while payment is retried or updated, then the app is paused until the balance is settled. Your data is not deleted.
  • Price changes. We may change prices for future billing periods. We will tell you by email in advance, and a new price applies only from your next renewal after that notice; you can cancel before it takes effect.

5. Refunds

You can request a full refund within 7 days of any charge, no questions asked — from Account settings → Billing → Request a refund, or by emailing support@suprpo.st from your account’s email address. Refunds are issued in full to the original payment method through Polar, and your subscription ends when the refund is issued. Your content is retained. See our Refund Policy for details. Outside that window, payments are non-refundable except where the law requires otherwise.

6. Connected social accounts

You can connect accounts on Bluesky, X, Threads, Instagram, Facebook, LinkedIn, YouTube, TikTok and Pinterest. By connecting one, you confirm you are authorized to manage it, and you authorize SuprPost to act on it on your behalf, limited to what you ask the Service to do: publishing, scheduling, editing and deleting the posts you create in SuprPost, and reading the account details needed to do that (such as its name, picture and the Pages, channels or organizations you choose).

You can disconnect an account at any time from the Accounts page. That deletes the access and refresh tokens we stored for it; where the platform allows apps to do so, we also revoke our authorization there. Otherwise you can remove SuprPost in that platform’s own settings — see our Data Deletion Instructions.

7. Third-party platforms

The platforms you publish to are run by third parties we don’t control. Your use of each one through SuprPost remains subject to that platform’s own terms and policies, which you agree to follow:

Platforms change their features, rules, rate limits and APIs, and may reject, delay, limit, alter or remove a post, or suspend or disconnect an account, for reasons outside our control. We therefore cannot guarantee that any platform will accept, publish or keep a post, or that a post will be published at an exact time. When a post fails, SuprPost tells you and lets you retry, but we are not responsible for a platform’s decisions or availability. The same applies to AI assistants and other apps you connect to SuprPost: they are third-party services governed by their own terms.

8. Acceptable use

You agree not to use the Service to, or to help anyone else to:

  • publish content that is unlawful, infringes anyone’s intellectual property or privacy, or is defamatory, harassing, hateful or sexually exploitative;
  • send spam, manipulate engagement (fake accounts, artificial likes or follows, coordinated inauthentic behavior) or otherwise break a connected platform’s rules;
  • impersonate any person or organization, or connect accounts you are not authorized to manage;
  • distribute malware, or probe, overload or interfere with the Service or its infrastructure;
  • get around plan limits, rate limits or security measures, or access the Service other than through its interface, documented API or MCP server;
  • copy, resell or reverse engineer the Service, except where the law allows it.

We may remove content from the Service or suspend access where we reasonably believe these Terms or the law are being broken, or where a platform requires it.

9. Your content

You keep all rights to the text, images, video and other material you add to SuprPost (“your content”), and you are responsible for it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example resizing, cropping or converting media to a platform’s formats), display to the members of your workspace, and transmit your content to the platforms and apps you direct — only as needed to operate and provide the Service to you. This licence lasts only as long as needed to provide the Service and handle deletion as described in our Privacy Policy. Copies already published to a third-party platform are governed by that platform’s terms and policies.

You confirm you have the rights needed to publish your content and to grant this licence. If you send us feedback or suggestions, we may use them without obligation to you.

10. API, MCP and integrations

You can use the Service through API keys, webhooks and AI assistants connected over MCP. Keep your keys secret; anything done with them, or by an assistant you authorize, is treated as done by you. We may set and change rate limits and may revoke keys or connections that put the Service or other users at risk.

11. Ownership of the Service

The Service, including its software, design and the SuprPost name and logo, belongs to us and our licensors. Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable right to use it while your account is in good standing.

12. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, error-free or that any post will be published. Some jurisdictions don’t allow these exclusions, so parts of this section may not apply to you.

13. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or audience, arising from or related to the Service — including a post that a platform refuses, delays or removes. Our total liability for all claims relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.

14. Indemnity

You will defend and indemnify us against third-party claims, and the resulting losses and reasonable costs, arising from your content, your use of a connected account, or your breach of these Terms or of a platform’s terms, to the extent permitted by law.

15. Suspension and termination

You can stop using the Service at any time and delete your account from Account settings → Account; this cancels any paid subscription and permanently deletes your data as described in our Privacy Policy. We may suspend or end your access if you materially breach these Terms, if required by law or by a platform, or if we discontinue the Service, with notice where reasonably possible. Sections that by their nature should survive termination (including 9, 12, 13, 14 and 17) do so.

16. Changes to these Terms

We may update these Terms as the Service evolves. If a change is material, we will notify you by email or in the app before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms; if you don’t, you can cancel and delete your account.

17. Disputes and consumer rights

If you have a concern about the Service, contact support@suprpo.st so we can try to resolve it. Nothing in these Terms limits any rights or protections you have under applicable mandatory law.

18. General

These Terms, with the Privacy Policy and Refund Policy, are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Not enforcing a right is not a waiver of it. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of the Service, with notice to you.

19. Contact

For questions or notices about these Terms, email support@suprpo.st.